Frequently Asked Questions

Yes! All our treats are handmade in small batches using 100% natural ingredients with no nasties. They're suitable for most dogs and cats. For pets with specific allergies or health conditions, we recommend checking the ingredient list or consulting your vet.

No — our treats are meant to complement a balanced diet. They should make up no more than 10% of your pet's daily intake.

Absolutely! Every pastry is carefully crafted with pet-safe ingredients like chicken, duck, goat milk, egg, and vegetable powders. All pastries are grain-free unless otherwise stated. No chocolate, refined sugar, or artificial additives ever.

Yes — most of our freeze-dried and pouch items are cat-friendly as well. Pastries and chews are more suited for dogs. Always check product descriptions for suitability.

Always introduce new treats in small portions first, especially if your pet hasn't tried the protein before. This helps prevent tummy upsets and lets you check for any sensitivities. Once your pet adjusts well, you can gradually increase the portion size.

Freeze-dried treats: Keep in a cool, dry place away from direct sunlight.

Dehydrated treats: Store in the fridge, as natural oils can turn rancid in Singapore's warm weather.

Artisan pastries & cookies: Keep in a cool, dry place away from direct sunlight. Once opened, consume within 3 days.

Ready-to-Eat Pouches: Shelf-stable until opened. Refrigerate after opening and consume within 2 days.

Yes — freezing can extend the shelf life of chews up to 3–6 months.

Yes — standard courier rates apply at checkout.

Currently, we only deliver within Singapore to ensure freshness.

Orders are typically dispatched within 2–3 working days. Pre-order items may take longer.

Due to the perishable nature of our products, we cannot accept returns once items are opened. If your order arrives damaged, incorrect, or defective, contact us within 48 hours with photos and we'll make it right.

Every furkid has unique tastes, just like us humans! If your pet doesn't immediately take to a new treat, try offering smaller portions, mixing it with their usual food, or reintroducing it later. If they still don't enjoy it, we'll be happy to suggest alternatives from our range.